Frequently Asked Questions
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Can I return my order?
Holtraceuticals will accept returns of any unopened products within 30 days of purchase.
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When will my products ship?
Please allow 24 hours to complete your order.
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Can I waive the signature for my order?
Yes, at checkout you may opt out of the signature required.
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What is the minimum order amount for free shipping?
$150 is our minimum order amount to qualify for free shipping.
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Can I track my package after my order has been shipped?
Yes, you will receive an email confirmation via FedEx so you may track your order.
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What is the standard shipping fee?
$15 is our standard shipping fee for orders under $150.
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Can I change my shipping address after I place my order?
Yes, you can reach us via email at info@holtraceuticals.com or by phone at 424-218-0373 to change your shipping address.
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Can I have my shipment sent to a PO Box?
No, we do not ship to P.O. boxes, and only deliver to street addresses. You can use a P.O. Box address for billing purposes.
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Do you accept FSA or HSA cards?
If you would like to use your FSA or HSA cards, you will need to call our office at (424) 218-0373 to place your order. We apologize for any inconvenience this may cause.