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Frequently Asked Questions

  • Can I return my order?

    Holtraceuticals will accept returns of any unopened products within 30 days of purchase.

  • When will my products ship?

    Please allow 24 hours to complete your order.

  • Can I waive the signature for my order?

    Yes, at checkout you may opt out of the signature required.

  • What is the minimum order amount for free shipping?

    $150 is our minimum order amount to qualify for free shipping.

  • Can I track my package after my order has been shipped?

    Yes, you will receive an email confirmation via FedEx so you may track your order.

  • What is the standard shipping fee?

    $15 is our standard shipping fee for orders under $150.

  • Can I change my shipping address after I place my order?

    Yes, you can reach us via email at or by phone at 424-218-0373 to change your shipping address.

  • Can I have my shipment sent to a PO Box?

    No, we do not ship to P.O. boxes, and only deliver to street addresses. You can use a P.O. Box address for billing purposes.

  • Do you accept FSA or HSA cards?

    If you would like to use your FSA or HSA cards, you will need to call our office at (424) 218-0373 to place your order. We apologize for any inconvenience this may cause.